Payment galat patient ki file me chali gayi (same naam) — dusri file me kaise transfer karu?

SITUATION

'Rahul Sharma' do hain, ya bhai ka bill behen ki file me — payment galat file me record ho gayi. Ab ek patient pe fake advance/paid dikh raha hai aur asli wale pe due.

FIX (transfer button nahi hai, void + re-entry ka rasta hai):

1. Galat file wali payment ko void karo — admin/owner role + Staff PIN (Action Guard) lagta hai. Bill balance recompute ho jayega.
2. Sahi patient ki file me wahi payment enter karo — SAME date, same mode, notes me likho 'galat file se shift, UTR/ref…'.
3. Date purani hai aur day closed hai to pehle us din Reopen ya Back-dated entry toggle (owner) chahiye hoga — dono entries same date pe rakho taaki day-end ka hisaab na bigde.

SAATH ME

• Do alag patients same naam ke bane hue hain to Patient Merge use karo — duplicate clusters dikhte hain, ek-click merge, 72 ghante ka undo bhi hota hai. Aadhi galtiyan duplicates ki wajah se hi hoti hain.

PREVENTION

Payment lete waqt naam ke saath UHID/phone number confirm karo — screen pe patient ka age/photo bhi dikh jata hai.