ORALZY
FAQ

Cash payment galti se UPI mode me enter ho gayi, Day End ke liye kaise sudharu?

Payment ka mode baad me badalne ka button nahi hai. Owner/admin galat receipt ko Patient chart โ†’ Sections โ†’ Visits โ†’ "Payments Received" โ†’ "๐Ÿ—‘ Void" kare, phir "Bill / Collect" โ†’ "Collect payment" me sahi Payment mode (jaise Cash) chun kar wahi amount dobara record karo. Us din ka Day End close ho chuka ho to pehle owner/admin Billing โ†’ Day End me us din ko "Reopen" kare.

Where in ORALZY: Patient Care โ†’ Patients โ†’ Patient List ยท Patient chart โ†’ Sections โ†’ Visits โ†’ "Payments Received" ยท Billing โ†’ Day End ยท Setup โ†’ Admin โ†’ Users & Policy โ†’ Back-dated Entry

EFFECT

kul jama paisa sahi rehta hai par Day End me Cash aur UPI cards galat โ€” drawer me asli cash zyada niklega aur UPI expected me extra dikhega.

CHECK

Patient chart โ†’ Visits โ†’ "Payments Received" me Mode column (UPI ho to bagal me UTR); ya Setup โ†’ Admin โ†’ Users & Policy โ†’ Day Activity me us din ki payments mode ke saath. Billing โ†’ Day End ke Cash / UPI cards ko cash box aur UPI app se milao.

FIX

PREVENTION

din close karne se pehle mode-wise milaan โ€” cash box vs Cash card, UPI app vs UPI card.

Quick steps

  1. Visits โ†’ "Payments Received" (ya Day Activity) me galat mode wali receipt dhoondho
  2. Din close ho to owner/admin Billing โ†’ Day End me "Reopen" kare
  3. Owner/admin receipt "๐Ÿ—‘ Void" kare
  4. "Collect payment" me sahi mode se wahi amount darj karo (purani date ke liye "Payment date (back-date)")
  5. Day End me cards milao โ†’ "Save Count" โ†’ "Close Day"

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