CHECK karo:
- Patient ke chart me Billing/payment history kholo — payment entry hui thi na? Entry hi nahi hai to pehle wo problem solve karo (payment record karo).
FIX
- Payment row se receipt dubara nikalo — print ya PDF. Receipt me payment ka mode, amount, date aur bill reference hota hai.
- Patient saamne nahi hai to receipt WhatsApp pe bhej do.
- Mobile app se bhi receipt PDF share ho jati hai.
- Pura hisaab chahiye (kai payments) to bill print do — usme saari payments aur balance dikhta hai.
EDGE
Patient bole 'receipt me amount alag hai' — to payment history vs bill milao; ho sakta hai partial payment thi aur patient ko pura laga.
PREVENTION
Har payment ke turant baad receipt WhatsApp auto/manually bhejne ki aadat banao — 'receipt nahi mili' wala jhagda hi khatam. Isse patient ke paas हमेशा proof rehta hai aur staff-cash disputes bhi rukte hain.