Columns: name, mobile, tag (kisi bhi order me; tag khaali chhod sakte ho). Excel (.xlsx / .xls) ki sirf pehli sheet padhi jaati hai, mobile number 9.88E+09 nahi banta; file 15 MB tak; ya Excel se copy karke paste. Sirf Indian mobile (10 digit ya 91 ke saath) liye jaate hain, ek number ek hi baar. Jo number pehle se app ke patient ka hai wo usi patient se jud jaata hai (naya patient nahi banta) aur tag patient par bhi lagta hai; jis patient ne messages band karwaye (STOP / DND) wo upload me nahi judta. Consent tick ("I confirm that these people have given consent…") par contacts opted-in hote hain; bina tick ke "Consent pending" — campaign unhe nahi jaata. STOP / opted-out kabhi opted-in nahi hote. Card par Total / Consented / Consent pending / Opted out. Upload Growth add-on ka hissa hai — "This needs the Growth add-on" aaye to Setup → Plan & Help → Store se le sakte hain. Mobile app me Excel upload nahi hai (sirf "Import CSV" paste).
WhatsApp Contact book me Excel / CSV contacts kaise upload kare?
Patient Connect → WhatsApp → WhatsApp Contacts → "📇 Contact book" card → "📤 Contacts upload (Excel / CSV)" → sample ("⬇ Sample Excel (.xlsx)" / "⬇ Sample CSV") ke format me file chuno → "List name", chaho to "🏷 One tag for all (optional)" → consent tick → "📤 Upload <N> contacts". Ek file me 20,000 tak contacts; phir har campaign me "📇 Saved contacts" se chuno.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Contacts
Quick steps
- Patient Connect → WhatsApp → WhatsApp Contacts kholo
- "📤 Contacts upload (Excel / CSV)" dabao aur "⬇ Sample Excel (.xlsx)" se format lo
- File chuno, "List name" bharo, consent tick lagao
- "📤 Upload" dabao — upload chalte waqt window band mat karo
- Campaign banate waqt "📇 Saved contacts" se ye list / tag chuno