Pehle number mobile ke WhatsApp Business app par ho to Meta "already registered to a WhatsApp account" bolta tha. Ab coexistence: number Business app par rehte hue ORALZY se judta hai. Jodte hi ORALZY Business app ki purani chat history Meta se ek baar maangta hai — Meta jo chats bhejta hai wo Patient Connect → WhatsApp → WhatsApp Team Inbox me record ho jaati hain (un par auto-reply nahi jaata). Dhyan: Business app ko kam se kam har 14 din me ek baar kholte raho. Number normal (green) WhatsApp par ho to pehle use WhatsApp Business app par le jao. QR phone ke Business app se scan hota hai; mobile app se karna ho to browser khulta hai aur code paste karna hota hai. Sirf owner/admin, aur ORALZY approval ke baad.
WhatsApp Business app bhi chale aur ORALZY bhi, number kaise jode?
Request approve hone ke baad Setup → Integrations → Connect WhatsApp (Meta) me "Where is your number running right now?" ke neeche "On the WhatsApp Business app on a mobile" chuno, "I have all these documents ready — proceed" tick karo aur "🟢 Connect WhatsApp via Meta" dabao. Popup me QR aata hai — phone ke WhatsApp Business app se scan karo. Phone ka Business app bhi chalta rahega aur ORALZY se bhi message jayenge.
Where in ORALZY: Setup → Integrations → Connect WhatsApp (Meta) · Patient Connect → WhatsApp → WhatsApp Connection · Mobile: Patient Connect → WhatsApp → WhatsApp Connection
Quick steps
- ORALZY se apna-number request approve karwao
- Setup → Integrations → Connect WhatsApp (Meta) kholo aur "On the WhatsApp Business app on a mobile" chuno
- "I have all these documents ready — proceed" tick karke "🟢 Connect WhatsApp via Meta" dabao
- Popup ka QR phone ke WhatsApp Business app se scan karo
- Business app har 14 din me kam se kam ek baar kholte raho