ORALZY
How-to

Apna WhatsApp number jodna hai?

Ab pehle REQUEST bhejni hoti hai: Setup → Integrations → Connect WhatsApp (Meta) par "Want to connect your own WhatsApp number?" card (Hinglish: "Apna WhatsApp number jodna hai?") → "Your WhatsApp Business number" bharo → "Send request" ("Request bhejein"). ORALZY approve kare tab hi Meta connect panel khulta hai. Zyadatar clinic ko iski zaroorat nahi — patient messages ORALZY ke number / SMS se jaate hain.

Where in ORALZY: Setup → Integrations → Connect WhatsApp (Meta) · Patient Connect → WhatsApp → WhatsApp Connection · Mobile: Patient Connect → WhatsApp → WhatsApp Connection

Default me patient messages ORALZY ke number / SMS se jaate hain — clinic ko koi key ya Meta paperwork nahi chahiye, clinic ka naam message ke andar hota hai. Apna number tabhi jodo jab clinic ka apna WhatsApp Business number ho aur patient usi ko jaante hon. Form me do khaane: "Your WhatsApp Business number" (wahi jo Meta par register karna hai) aur "Why do you need it (optional)" (Hinglish screen par "Aapka WhatsApp Business number" / "Kyun chahiye (optional)"). Sirf owner/admin bhej sakte hain — baaki ko "Only the clinic owner or an admin can send this request…" dikhta hai. Bhejne ke baad pill "Pending" ("Intezaar me") aur "What you sent"; web par "Edit details" se sudhaar sakte ho (mobile par pending me edit nahi hota; mobile par bhejte hi "Sent" alert aata hai). Jawab isi page par aur clinic ke registered email par aata hai. Approve hone ke baad page dobara kholo — Meta connect panel dikhega, dobara login nahi karna. Mana hone par "Not approved" + "Reason: …" aur "Send request again". Rok server par bhi hai — bina approval ke Meta connect save nahi hota. WhatsApp Connection (hub ki "Cloud" pill) ke "Settings" tab ka connect wala hissa bhi isi rok ke peeche hai; "Dashboard" aur "Send Message" tab sabko dikhte hain.

Quick steps

  1. Setup → Integrations → Connect WhatsApp (Meta) kholo
  2. "Your WhatsApp Business number" bharo, chahe to wajah likho
  3. "Send request" dabao — pill "Pending" dikhega
  4. ORALZY approve kare to email aayega — page dobara kholo
  5. Ab "🟢 Connect WhatsApp via Meta" (one-click) ya manual Phone Number ID / Access Token se jodo

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