Jinko gaya unki list: campaign row → "View" → "All" / "Sent" / "Delivered" / "Read" (owner / admin "⬇ Download Excel (CSV)" bhi nikal sakte hain). Clarification ke liye bhi approved template chahiye. Sensitive jaankari (kisi patient ka naam / bill) gayi ho to ise privacy incident maan kar note karo aur jinko gaya unse delete karne ko kaho. Dhyan: switch wapas ON karte hi galat campaign ke bache log bhi phir se jaane lagte hain, aur OFF rehte clinic ka koi campaign nahi jaata — galat campaign ko hamesha ke liye band karwana ho to ORALZY support se karwana hoga. Aage se: step 3 par "Patient list: <naam> — N people" aur ginti dhyan se padho, aur pehle apne number par 1 logon ka test campaign bhejo.
Broadcast galat group ya list ko chala gaya, unsend ho sakta hai kya?
Nahi — WhatsApp par bheja message wapas nahi aata. Turant WhatsApp Campaigns page ki upar patti me "Turn OFF" (owner / admin) dabao: campaign ke aage ke hisse (agle din wale log, 9 AM ke liye ruke message, retry) ruk jaate hain. Phir jinko gaya unhe chhota clarification / maafi ka message bhejo — "📁 Old list" me wahi list chun kar naya campaign.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Campaigns
Quick steps
- Upar patti me "Turn OFF" dabao (owner / admin)
- Campaign row → "View" se dekho kisko gaya
- "📁 Old list" me wahi list chun kar clarification campaign bhejo
- Aage se launch se pehle step 3 ki list aur ginti check karo