ORALZY
FAQ

Diwali offer ka message AI se banwa ke saare patients ko kaise bheje?

Marketing AI (Patient Connect → Campaigns → Marketing AI) naya message nahi likhta — isme 15 ready Hinglish templates hain aur ye segment ke hisaab se best-score template chunta hai. Diwali jaisa festival offer sabko bhejna ho to Patient Connect → WhatsApp → WhatsApp Campaigns me approved template se campaign bhejo.

Where in ORALZY: Patient Connect → Campaigns → Marketing AI · Patient Connect → WhatsApp → WhatsApp Campaigns

Marketing AI ke segments (birthday_today, recall_overdue, reactivation_1yr, review_after_treatment, loyal_for_referral, lead_followup_7d, broadcast_all) me koi festival segment nahi hai, isliye 'Seasonal — Diwali check-up camp' template apne aap nahi chunta, aur screen par template chunne ya likhne ka option nahi hai. Marketing AI ke message pehle "📬 Approval Inbox" me aate hain, owner/admin approve kare to 10:00 / 17:00 IST par jaate hain — tabhi jab Patient Messages (on/off) me Marketing campaigns switch ON ho. Festival offer ke liye WhatsApp Campaigns hi sahi raasta hai; patients chunne ke liye Marketing Engine ka segment "Make WhatsApp list" se list bana sakta hai.

Quick steps

  1. Patient Connect → WhatsApp → WhatsApp Campaigns kholo
  2. Approved festival template chuno aur patients chuno
  3. Launch ya Schedule karo

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