Staff Login ka flow: clinic code + mobile number → us number ko active staff ke HR records se match kiya jata hai (last 10 digits) → match mila to OTP usi number par. Isliye number badalne par sirf ek jagah update karni hai:
FIX
- People → Staff → Staff Directory → staff kholo → phone field me naya number daalo → save.
- Staff ab naye number se Staff Login kare (clinic code + naya mobile) — OTP naye number par aayega.
- Pehli login par naya device trust ban jayega (90 din OTP-skip).
EDGE CASES
- Naya number kisi DOOSRE staff ke record par bhi pada hai? Match galat aadmi se ho jayega — duplicate numbers clean karo, ek number sirf ek staff par.
- Number owner/doctor ke FULL login account par bhi hai? Tab Staff Login OTP bhejne se mana kar dega aur 'Clinic login use karo' bolega — full login walon ke liye ESS nahi hai.
- OTP aa hi nahi raha? Clinic ki OTP/SMS setup dekho (Settings → Integrations) aur number me +91/spaces se fark nahi padta — sirf digits match hote hain.
PREVENTION
staff ke exit ya number-change par HR record turant update karna routine me daalo.