Pehle Staff Login (ESS) sirf bina-login staff ke liye tha — full account wale number ko OTP chup-chaap mana kar diya jaata tha ('OTP bhej diya' dikhta, code kabhi nahi aata). Ab number teen jagah dhundha jaata hai (last 10 digit): Team → Members → Directory → Staff Directory → Doctors master → full-login users. Full-login user mila to designation role ke hisaab se (Owner/Admin/Doctor/Receptionist/Assistant) ek ALAG locked ESS account + Staff (HR) record ek baar banta hai — owner ka asli account chhua nahi jaata, 90 din ka trusted device kabhi owner-level access nahi deta. Andar sab wahi ESS: punch, leave, payslip, Mera Kaam, register, SOP sign — patient/billing nahi.
KAUN KAHAN LOGIN KARE
- Poora kaam (patients, billing) → Clinic login (email/username + password).
- Sirf attendance/leave/payslip — chahe full login ho ya na ho → Staff Login (clinic code + mobile + OTP).
- Doctors master ka doctor → Staff Login chalega; pehli baar me HR/staff record apne aap banta hai (Clinical/Doctor).
PHIR BHI 'Clinic login use karo' / OTP nahi aaye to:
- Web par hard refresh, mobile app update — purana bundle hai.
- Full login deactivate to nahi? ('Ye account deactivate hai.' — Users & Security me dekho.)
- Clinic ki OTP/SMS setup (Setup → Integrations → 2Factor key).
EDGE
number do jagah pada hai (User account + kisi aur staff record) to pehle duplicates saaf karo — warna galat matching hogi.