🛵 Pickup button dabate hi lab ke rider queue me ek pickup request jaati hai. Wo tab tak 'open' rehti hai jab tak lab use apne rider ki kisi trip me nahi jodta — jodte hi status 'scheduled' ho jata hai. Practice → Lab me vendor ke row par status chip dikhati rehti hai kahan tak pahunchi. Pehle CHECK karo: chip abhi bhi open/pending dikha rahi hai? Matlab lab ne aaj ki trip banayi hi nahi ya aapka stop add nahi kiya — rider ka aana abhi tay hi nahi hua tha. Phir karo: lab ko chat me likho 'pickup request pending hai, aaj ki trip me jodo' ya in-app call kar do. Lab jab trip banayega to rider ke route me aapka stop dikhega. Urgent ho (impression kal chahiye lab me): rider ka wait mat karo — bus/parcel-wale/courier se bhej do aur case me Transit record karo (bus ka naam, driver ka number, parcel photo, courier AWB). Isse tracking rider jaisi hi rahegi. Aage se roko: pickup request subah jaldi daalo taaki lab din ki trip plan me use jod sake; roz ka fixed pickup-time bhi lab se set kar sakte ho.
Pickup request bheji thi par lab ka rider aaya hi nahi — status kahan dekhu?
Vendor row par pickup status chip dekho — 'open' matlab lab ne abhi kisi trip me nahi joda, 'scheduled' matlab rider ki trip ban gayi. Open atka ho to lab ko chat/call se nudge karo, urgent ho to bus/courier se bhej kar Transit record karo.
Where in ORALZY: Practice → Lab
Quick steps
- Vendor row par pickup status chip dekho (open/scheduled)
- Open atka ho to lab ko chat/call se trip me jodne bolo
- Urgent ho to bus/courier se bhejo
- Case me Transit record karo — driver/AWB/photo
- Aage se pickup request subah jaldi daalo