ORALZY
FAQ

Patient delete karne par uske bills, treatments aur X-ray ka kya hota hai?

Patient "delete" asal me archive hota hai: patient chart → ⋯ (More actions) → sabse neeche laal "Archive patient" → confirm. Patient list / search se hat jaata hai, par uske bills, payments, treatments, prescriptions aur X-ray alag se delete nahi hote. 90 din tak ORALZY support se wapas aa sakta hai, uske baad hamesha ke liye hat jaata hai. Sirf owner / admin kar sakte hain.

Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → ⋯ More actions → Archive patient · Patient Care → Patients → Find Duplicates

Confirm box "Delete <naam>? This cannot be undone." bolta hai aur baad me "✓ Patient deleted" aata hai — par record sirf archive hota hai. Patient ka face check-in data turant hat jaata hai (wapas laane par face dobara register karna padega). Clinic me restore ka button abhi nahi hai — 90 din ke andar support se karwao. Clinic ne Action Guard me "Delete patient" chalu kiya ho to PIN maangega; demo account par ye band hai. Doctor / receptionist ko "Forbidden" aata hai. Do record ek hi insaan ke hon to delete ke bajaye merge karo (Patient Care → Patients → Find Duplicates).

Quick steps

  1. Patient chart kholo → top-right ⋯ (More actions)
  2. Sabse neeche laal "Archive patient" → confirm
  3. Galti ho gayi to 90 din ke andar ORALZY support se restore karwao

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