ORALZY me patient kabhi hard-delete nahi hota — vault-guard use archive kar deta hai. Patient ki file, bills, prescriptions, photos sab disk/database par rehte hain; sirf face-search ka descriptor hatata hai (restore ke baad face dobara enroll karna pad sakta hai).
CHECK
Settings → Advanced Admin → Audit Log me delete entry — kisne, kab, kis patient par.
FIX
abhi patient-restore ka self-serve button nahi hai — support ticket karo patient ka naam/UHID aur delete date ke saath; team archive se unarchive kar deti hai.
PREVENT
patient delete waise hi triple-locked hai — sirf admin/owner role kar sakta hai, aur Staff PIN (Action Guard 'Delete patient') mangta hai. PIN kisi ko share mat karo; jinhe hatana ho unhe delete ke bajaye inactive treat karo.