CHECK pehle: Billing → Recycle Bin kholo — bill wahan hai to admin/owner Restore daba de, seedha ledger me wapas aa jata hai. Wahan nahi hai to ya 30-din purge ho gaya, ya kisi owner ne permanent delete kiya — Settings → Advanced Admin → Audit Log me delete entry (kisne, kab) dikh jayegi.
FIX
support ticket karo: bill number, patient ka naam, bill date, amount. Server par roz raat (02:30) database backup hota hai — team us date ke backup se bill nikaalne ki koshish karti hai. Jitna jaldi report karoge, utne fresh backup uplabdh honge. Beech me kaam chalana ho: Settings → Day Activity me us date ki entries dekh kar bill manually dobara bana sakte ho.
PREVENT
mahine me ek baar Recycle Bin review; bill-delete par Staff PIN (Action Guard) on rakho taaki bina soche delete na ho.