ORALZY
FAQ

Apne data ki apni copy chahiye har hafte — khud backup kaise download karu?

Server har raat 02:30 IST par apne aap backup leta hai (30 din rakhta hai) — aapko kuch dabana nahi. Apni EXTRA copy ke liye Setup → Integrations → Google Drive connect karo (photos/files). Setup → Admin → Backups par ye sab ek jagah dikhta hai.

Where in ORALZY: Setup → Admin → Backups

Server apni taraf se roz raat 02:30 IST par poore database ka backup leta hai aur 30 din tak rakhta hai. Ye backup har clinic ka data ek saath rakhta hai, isliye clinic isse download nahi kar sakti — zaroorat pade to ORALZY support se baat karo.

STEPS

Setup → Admin → Backups kholo → 'Server backups' card me schedule dikhega → 'Google Drive' tab se Setup → Integrations → Google Drive kholo aur connect karo, taaki photos/files ki copy aapke Drive me bhi rahe. OneDrive: abhi setup poora nahi hai (sirf sandbox) — use mat chuno. Dhyan: jo bhi copy apne paas rakho usme patient data hai — surakshit jagah, password ke saath (DPDP).

Quick steps

  1. Setup → Admin → Backups kholo
  2. Server backups: roz raat 02:30 IST apne aap — kuch dabana nahi
  3. Google Drive tab → 'Open Google Drive settings'
  4. Google Drive connect karo (photos/files ki copy)
  5. Data chahiye to ORALZY support se baat karo

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