SOP HRM-7 ke 4 elements, jinme 7.a aur 7.d CREO hain: Discipline (7.a ⭐): misconduct → show-cause notice → enquiry (HR + director + neutral observer) → finding → action (warning/suspension/termination gravity ke hisaab se) → director ko appeal. Industrial Disputes Act + state Shops & Establishment Act compliance. Grievance (7.b): multiple channels — drop-box + email + 1:1 + director escalation; TAT 7 din routine, 24 ghante safety issues. Grievance Register me log karo. No retaliation (7.c): anti-retaliation clause code of conduct me, sab sign karte hain; retaliation khud misconduct hai. POSH (7.d ⭐): Internal Complaints Committee — female employee Chair + members + external member; complaint 90 din me investigate; POSH poster (HRM-7-POSH) har workspace pe; annual report District Officer ko. Assessor: ICC composition (external member included?), poster laga hai ya nahi, staff ko pata hai complaint kahan karni hai, grievance register ki entries.
ORALZY
POSH poster NABH → Daily Logs → Posters se print karo; committee members NABH → Team → Personnel me define karo.