ORALZY
FAQ

Doctor ne discount bolा tha, staff bill me lagana bhool gaya — ab kaise du?

Bill abhi Draft hai to "Edit" karke discount lagao (mobile: Disc% / Flat ₹ / %; web editor me sirf coupon). Bill Finalized ho chuka hai (Mark Done wala bill bhi final hota hai) to discount ki rakam ka Credit Note banao (owner / admin) — bakaya utna ghat jaata hai. Patient poora pay kar chuka ho to Credit Note ke baad farak refund karo ya advance me rakho.

Where in ORALZY: Billing → Bills

CHECK

bill Draft hai ya Finalized, aur patient ne paisa diya ya nahi. FIX: Draft → "Edit" se discount (mobile Disc% / Bill Discount, chart ke naye bill me "Discount" ₹, web editor me coupon). Finalized → Billing → Bills → row "⋮" → "Credit Note" (owner / admin; row se poore bill ka banta hai, aadhe ke liye Billing → Bills → Credit Notes). Paisa lautana ho to refund alag se karo. PREVENTION: standing offer ke liye Billing → Bills → Offers → Coupons me code banao.

Quick steps

  1. Bill ka status dekho — Draft ya Finalized
  2. Draft: "Edit" karke discount lagao
  3. Finalized: Credit Note banao (owner / admin)
  4. Patient ne poora diya ho to farak refund karo ya advance rakho
  5. Standing discount ke liye coupon code banao

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