ORALZY
FAQ

Logout karke dusra account login kiya to purane clinic ka data dikha — bug hai?

Ye purane app version ka cache bug tha — ab logout par pura cache purge hota hai. App update karo; zaroorat par Clear data karke fresh login.

Where in ORALZY: Mobile Settings → Check for updates; phone Apps → ORALZY → Clear data

Purani builds me logout ke baad screen-cache me pichle account ka data reh jata tha. Ab teeno logout paths par pura query-cache purge hota hai.

CHECK

mobile app version (Settings me dikhta hai). FIX mobile: 1) Settings → Check for updates, app do baar restart. 2) Phir bhi dikhe to phone Settings → Apps → ORALZY → Clear data/storage, fresh login. FIX web: logout + lock icon → Clear site data → login. Zaroori baat: ye sirf DISPLAY cache tha — aapki koi entry galat clinic me NAHI gayi; har request server par tenant-check se guzarti hai, cross-clinic write ho hi nahi sakta.

PREVENT

app updated rakho; shared device par kaam ke baad logout pakka karo.

Quick steps

  1. Mobile app Check for updates se update karo, do restart do
  2. Phir bhi purana data dikhe to app ka Clear data karke fresh login karo
  3. Web par logout ke baad Clear site data karo
  4. Bharosa rakho — entries galat clinic me nahi jati, ye sirf display cache tha

logoutcacheaccounttenantdatamobilepurgeswitch

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