Compare feelings se nahi, data se hota hai — aur ORALZY wo data apne aap jama karta hai agar aap 2 cheezein karte raho (rating + redo flag). Aise karo:
- 4-6 hafte dono labs ko milta-julta kaam bhejo (crown dono ko, RPD dono ko) — kam se kam 10-10 case har lab ko, warna percentages ka matlab nahi.
- Har case Received par 1-5 star quality rating do, har kharab kaam par redo flag + reason.
- Phir Insights → Reports → Inventory & Lab → Lab Vendor Scorecard kholo — dono labs ki row me milega: average TAT (kitne din lagte hain), on-time % (expected date par kitna aaya), redo rate %, average quality, total cost. Health score (on-time 40 + redo 35 + quality 25) seedha winner bata deta hai.
- Cost ka angle: har lab ke liye Treatment Type me vendor-wise lab rate set kar sakte ho — New Case me vendor chunte hi uska rate lagta hai, to per-case cost ka comparison bhi clean rehta hai. Connected lab ka to 💰 Rate card bhi dikh jata hai.
- Winner ko vendor list me Set Default kar do — naye auto-created cases usi ko jayenge; doosre ko backup/special-work ke liye rakho.
Edge case: sasta lab + zyada redo = mehenga lab. Redo ka chair-time aur patient ka bharosa bhi cost hai — scorecard isliye redo ko 35% weight deta hai.