Assessor clinic me ghum ke kya kya dekhta hai?

Assessor ka typical on-site pattern:

1. RECEPTION: scope of services display, doctors' names + timings, tariff list, UHID generation live dekhega, patient rights charter.
2. OPD/CHAIRS: chalti hui procedure observe karega — hand hygiene, PPE, 2-identifier check, chair-side sterile pouches (dated?), LA cartridge count; case sheet me initial assessment complete hai ya nahi.
3. PHARMACY/DRUG AREA: expired dawai dhundhega (sabse common finding), LASA separation, high-risk list, temp log gaps, crash cart/ER box daily check.
4. STERILIZATION: unidirectional flow (dirty→clean→sterile), pouch batch labelling, chemical indicator har load, spore test weekly record, recall SOP poochega ('cycle fail ho jaye to kya karoge?').
5. BMW AREA: 4-bin segregation, storage area, manifests, CBWTF agreement, annual report.
6. RECORDS/MRD: random files kholega — consent signed?, legible?, diagnosis likha?, abbreviations?
7. HR FILES: 5-10 staff ka sample — credentials, DCI registration, training records, health checkup, Hep-B vaccination. EK bhi adhoori file = NC.
8. STAFF INTERVIEWS (formal part): kisi bhi staff se poochega — fire pe kya karoge (RACE), needle chubh jaye to (NSI protocol), code blue kya hai. Staff ka jawab na de pana LIVE NC hai.

Sabse bada principle: document aur practice ka MATCH — jo likha hai wahi hota dikhna chahiye.

ORALZY

har zone ka register/record app me ready hai — audit ke din Registers page khol ke chalna, aur staff ko Veeransh se mock Q&A karwa lena.