PRE chapter ke 8 SOPs ORALZY me ready-made hain: PRE-1 rights charter display, PRE-2 beliefs/values + confidentiality (12 OEs, 2 CREO), PRE-3 education for informed decisions (6 OEs), PRE-4 informed consent (5 OEs, 3 CREO — sabse zyada grilled), PRE-5 oral-hygiene/tobacco/diet education (5 OEs), PRE-6 costs + tariff (4 OEs, uniform-pricing CREO), PRE-7 feedback/grievance (5 OEs, 1 CREO), PRE-8 communication (7 C's + SPIKES). CREO ⭐ = Core Requirement for Excellence in Operations — mandatory, assessor inhi pe pakadta hai. SOPs tokenized hain — {{director}}, {{qualityManager}}, {{grievanceOfficer}} NABH Personnel se auto-fill hote hain, clinic name/address ClinicSettings se. Audit ke liye READY rakho: charter poster laga ho, signed consent PDFs files me, tariff displayed, Grievance Register updated, education ticks case-sheets me.
NABH ke PRE chapter (Patient Rights) me kya-kya aata hai?
PRE.1–PRE.8 = 8 standards: rights charter, beliefs/confidentiality, education, informed consent, cost transparency, grievance redressal aur communication. NABH Dental 3rd Edition (May 2022) se seeded.
Where in ORALZY: Sidebar → Setup → NABH Hub → SOP Library (PRE chapter)