ORALZY
FAQ

Ek KPI 2 mahine se target se kharab (breach) chal raha — audit me kya bataun?

Number chhupao nahi. Trend honestly enter karo, breach ko committee me discuss karke CAPA banao. Assessor perfect number nahi, 'aapne pakda aur act kiya' dekhta hai.

Where in ORALZY: NABH Hub → Master Lists → Quality Metrics (KPI) + Committee Meetings

Diagnosis: NABH Hub → Master Lists → Quality Metrics (KPI) me har metric ka target + direction (lower/higher is better) hota hai. Do mahine target ke galat taraf = breach.

Karo:

  1. Dono mahino ki honest value KPIEntry me daalo (NABH Hub → KPI → month-wise). Breach chhupane ke liye number badalna integrity NC hai.
  2. Breach ko Quality Assurance Committee meeting me discuss karo (NABH Hub → Team → Committee Meetings) — root cause + corrective action item ke saath.
  3. NABH Hub → Registers → capa me is KPI ke liye CAPA khol do: kyun breach hua, kya kar rahe ho, target kab tak recover.

App me: KPI register trend graph dikhata hai — do mahine breach ke baad tisre mahine improvement chain assessor ko impressive lagti hai.

Aage se: Har mahine KPI enter karo (Auto-Pilot 'X KPIs baki' task reminder deta hai). Committee monthly review me KPIs standing agenda ho.

Edge case: Agar KPI safety-linked hai (e.g. sterilization failure rate) to breach par turant operational fix bhi zaroori, sirf paper CAPA nahi.

Quick steps

  1. Dono mahino ki honest KPI value enter karo
  2. Breach ko QA committee meeting me discuss karo
  3. capa me root cause + corrective + recovery target daalo
  4. Tisre mahine improvement track karke dikhao
  5. Har mahine KPI entry + committee review routine karo

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