SOP PSQ-2 me teen KPI sets hain. Clinical KPIs: extraction success rate, RCT 1-year retention, denture-fit return rate, implant osseointegration %, average OPD wait time. Patient-Safety KPIs (PSQ.2.b, star): needle-stick per 100 procedures, medication errors per 1000 Rx, patient ID errors, falls/syncope, sentinel events, near-miss count. IC KPIs (PSQ.2.c, star): hand hygiene compliance %, dry-socket rate per 100 extractions, post-op SSI, peri-implantitis at 1 year, sterilisation BI failure %, BMW segregation accuracy. Assessor teen cheezein poochta hai: (1) indicator ki written definition — numerator/denominator/multiplier, (2) monthly trend data, (3) kharab number pe CAPA kya liya. PSQ.3.c ke annual targets bhi ready rakho: HH ≥90%, sterilisation pass ≥99%, satisfaction ≥4.3/5, on-time start ≥85%. ORALZY me monthly numbers Reports → KPI Dashboard se milte hain; QA Committee minutes me review dikhna chahiye.
NABH ke liye kaunse quality indicators (KPI) track karne hote hain?
PSQ.2 ke hisaab se 3 bucket ke KPI chahiye: clinical, patient-safety (CREO) aur infection-control (CREO). Har indicator ka numerator, denominator aur multiplier defined hona chahiye, monthly review ke saath.
Where in ORALZY: Sidebar → Insights → Reports → KPI Dashboard; SOP: Setup → NABH Hub → SOP Library → PSQ-2