ORALZY
FAQ

Treatment galat patient ki file me add ho gaya, bill bhi ban gaya — kaise hataye?

Pehle galat patient ka bill Recycle Bin me delete karo, phir treatment delete karo (TT chain isi order me kaam karta hai), phir sahi patient ki file me dobara entry karo.

Where in ORALZY: People → Patients → patient → Visit Timeline + Billing → Recycle Bin

Ye 3-step chain hai — order important hai:

  1. BILL: galat patient ke Visit Timeline me us bill par 🗑 Delete dabao — bill Recycle Bin me jata hai (Staff PIN lag sakta hai), 30 din tak recoverable, permanent delete sirf owner kar sakta hai.
  2. TREATMENT: ab done/planned treatment par 🗑 delete karo. Agar bill pehle delete nahi kiya to server rokta hai: 'is treatment ka bill abhi maujood hai. Pehle bill ko Recycle Bin me delete karo'. Treatment delete asal me archive hota hai — data vault me rehta hai.
  3. SAHI PATIENT: sahi patient kholo, + Add procedure se wahi treatment sahi tooth ke saath done karo — bill/Rx/consent sab dobara auto-generate honge.

CHECK bhi karo: kya prescription ya consent bhi galat patient me bana? Rx par 🗑 (archive, admin recover kar sakta hai) aur consent record Forms/Consents me note kar lo.

EDGE CASE

agar payment bhi galat patient me record hui thi to woh bill ke saath Recycle Bin gayi — sahi patient ke naye bill par payment fresh record karo.

AAGE SE

chart ke topbar me patient ka naam + UHID hamesha dikhata hai — same naam ke do patient hon to UHID se confirm karo. Duplicate files ka shak ho to People → Patients → Find Duplicates chalao.

Quick steps

  1. Galat patient ke timeline me bill par 🗑 Delete dabao (Recycle Bin)
  2. Ab treatment row par 🗑 delete karo
  3. Galat bana Rx bhi ho to usko delete karo
  4. Sahi patient kholo aur + Add procedure se dobara entry karo
  5. Naye bill par payment record karo
  6. Topbar me naam + UHID milakar aage se confirm karte raho

galatpatienttreatmentbillrecycledeleteuhidarchiveentrymarij

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