ORALZY
FAQ

Done treatment ka amount galat save hua — bill ban chuka hai, kaise theek karu?

Mark Done par bana bill finalized hota hai — wo edit nahi hota, aur done treatment ka rate baad me badalne se bill nahi badalta. Amount sudharna ho to owner / admin Billing → Bills → Credit Notes → "+ Issue Credit Note" (partial ke liye quantity / price badlo) se karein. Payment abhi nahi hui aur poora dobara karna ho to bill Recycle Bin + treatment delete + dobara Done.

Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Visits → ● Bills · Billing → Bills → Credit Notes

SAMJHO

Complete drawer ka "💰 Charge for this procedure" hi bill ka aakhri mauka hai — wahin likha hai "The bill is made on this. To change it after saving, you will need to issue a credit note." Finalized bill ko Billing me edit karne par "Cannot edit a finalized bill. Issue a credit note instead." aata hai.

Raasta 1 (payment ho chuki ya thoda farak): owner / admin credit note — Billing → Bills → Credit Notes → "+ Issue Credit Note" → bill chuno → "Items to Credit" me quantity / price badal kar partial credit. Billing → Bills par bill ki "Credit Note" action poora (full) credit deti hai.

Raasta 2 (payment nahi hui, poora dobara karna hai): Visits me us din ka bill "🗑 Delete" → Recycle Bin; owner / admin done treatment ka 🗑; "+ Treatment" se sahi rate ke saath dobara jodo aur Done karo — naya sahi bill banega. Bill par payment juda ho to delete se pehle owner / admin ko payment void karna padta hai.

Mobile "Edit Done TT" me bhi rate / qty band: "🔒 Bill already made — rate/qty cannot be changed here. To fix it, issue a credit note on that bill."

EDGE CASE

rate baar-baar galat aaye to Setup → Settings → Clinical → Treatment Types me rate card sudharo.

Quick steps

  1. Dekho bill par payment hui hai ya nahi (Visits → "● Bills": Paid / Due)
  2. Payment hui ho ya thoda farak: owner / admin Billing → Bills → Credit Notes → "+ Issue Credit Note"
  3. Payment nahi hui aur poora dobara: bill "🗑 Delete" → owner / admin done treatment 🗑 → sahi rate se dobara jodo + Done
  4. Rate card hi galat ho to Setup → Settings → Clinical → Treatment Types me sudharo

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