ORALZY
FAQ

Patient purana bill badalwana chahta hai — closed date ka bill edit hoga kya?

Day close hone ke baad purane bills locked hote hain (423 error). Owner Day End se us din Reopen kar sakta hai ya Back-dated entry toggle on kare — par soch samajh ke, records badalna reports aur compliance bigadta hai.

Where in ORALZY: Practice → Billing → Day End

SITUATION

Patient bolta hai 'pichle mahine ke bill me ye treatment hata do / naam badal do / amount kam karo'.

CHECK karo:

  1. Kyun badalna hai? Genuine galti (typo, galat item) alag baat hai; 'bill kam karke do insurance ke liye' jaisi request MANA karo — ye record tampering hai.
  2. Us din ka day-end ho chuka hai? Closed day ka bill save karte waqt 'day open nahi' (423) error aayega.

FIX (genuine galti):

BETTER ALTERNATIVE

Purana bill mat chhedo — aaj ki date me adjustment karo: extra tha to refund do, kam tha to naya bill banao. Reports, GST aur NABH records saaf rehte hain.

PREVENTION

Bill dene se pehle patient ke saamne items padh ke confirm karo.

Quick steps

  1. Request genuine galti hai ya record tampering — pehle ye decide karo
  2. Tampering wali request politely mana karo
  3. Genuine ho to Day End me us din Reopen karo ya Back-dated entry toggle on karao
  4. Bill edit karo — audit log me sab record hoga
  5. Us din ke day-end figures dubara milao
  6. Behtar: purana bill chhedne ki jagah aaj ki date me refund ya naya bill banao

puranabilleditlockeddayendreopenbackdatedtoggleaudittamperingadjustment

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