ORALZY
FAQ

Doctor ko absent mark karte hi patients ko reschedule message chala gaya — ye kya hua?

Ye jaan-boojh kar bana automation hai: doctor/staff ko absent mark karne par us din ke scheduled appointments ke liye urgent reschedule-tasks bante hain aur patients ko WhatsApp par suchna jati hai. Galti se mark kiya tha to status wapas karo aur patients ko call kar do.

Where in ORALZY: People → Staff → Attendance (status edit) + Today → Tasks

KYA HOTA HAI

jab admin kisi doctor/staff ka attendance status 'absent' set karta hai, system us date ke Scheduled/Confirmed appointments dhundta hai aur:

Ye isliye hai taaki doctor ke achanak na aane par reception se koi patient miss na ho.

GALTI SE MARK HUA TO

  1. Attendance me status wapas sahi karo (present/leave jo bhi ho) — adjust reason likho.
  2. WhatsApp jo ja chuke hain wo wapas nahi aate — un patients ko call/WA kar ke clarify karo ki appointment apni jagah hai.
  3. Bane hue urgent tasks Today → Tasks me dikhe honge — unhe close/cancel karo.

SAHI USE

doctor sach me absent hai to isi automation par bharosa karo — tasks ki list se ek-ek patient reschedule karo, sab track hota hai.

PREVENTION

absent mark karne se pehle us din ka Calendar dekh lo; agar sirf hajiri record karni thi (salary ke liye) aur appointments kisi aur doctor ko shift ho chuke the, tab koi harm nahi — message sirf Scheduled/Confirmed appointments walon ko hi jata hai.

Quick steps

  1. Samjho: absent-mark par reschedule tasks + patient WA automatic hai
  2. Galti thi to attendance status wapas sahi karo (adjust reason)
  3. Ja chuke messages ke patients ko call kar ke clarify karo
  4. Auto-bane urgent tasks Today → Tasks me close karo
  5. Aage se absent mark se pehle us din ka calendar dekho

absentautomationreschedulewhatsappappointmentsdoctortaskspatient messageattendance