Banana, badalna, Publish aur Delete sirf owner / admin kar sakte hain; "Send to patient" receptionist aur doctor bhi. Publish ke baad flow badla nahi ja sakta — badlav ke liye naya flow banao. Publish sirf clinic ka apna WhatsApp (Meta) jude hone par chalta hai. Send me patient chuno, button ke upar ka message aur button text (max 30) likho — ye sirf tab jaata hai jab patient ne pichhle 24 ghante me aapko message kiya ho (Meta ka niyam). Patient ke jawab WhatsApp Team Inbox me "📝 Form reply" ban kar aate hain. Opt-out / Hold / Inactive contact ko nahi jaata aur message WhatsApp wallet se katta hai. Mobile app me flow bana aur Publish kar sakte ho; "Send to patient" web par hai.
WhatsApp Interactive Flows (Meta flow) kya hai, publish karne se chalu ho jaata hai?
Patient Connect → WhatsApp → "Interactive Flows" me Meta ke in-chat form (jaise slot booking) ka JSON bana kar save karo ("+ New Interactive Flow", category, Flow JSON). "📤 Publish" sach me aapke apne WhatsApp account (Meta) par flow bhejta hai; Meta galti bataye to wahi dikhti hai aur flow draft rehta hai. Published flow par "📨 Send to patient" se patient ko bhejo; jawab inbox me "📝 Form reply" ban kar aata hai.
Where in ORALZY: Patient Connect → WhatsApp → Interactive Flows · Mobile: WhatsApp Hub → Meta Flows
Quick steps
- Patient Connect → WhatsApp → "Interactive Flows"
- "+ New Interactive Flow" → naam, category, Flow JSON → save
- "📤 Publish" (Meta par jaata hai; galti aaye to theek karke dobara)
- Published flow par "📨 Send to patient" → patient, message, button text → "Send"