Clinic 9 file bheje to lab ko 9 alag download nahi karne padte — case ke naam ki ek zip banti hai. Same naam ki file "name (2).stl" ban jaati hai. Pehle lab STL kholti thi to "Not allowed" aata tha — ab clinic ka linked scan lab khol sakti hai, sirf usi case ka. Ye button lab ki taraf hain; clinic ko kuch alag nahi karna.
Lab ko saari files ek zip me kaise milti hain?
Clinic files pehle jaise bhejti hai ("+ Add files" ya "💬 Chat"). Lab ki taraf (portal link, ORALAB, lab app) case kholo → upar "⬇ All files + order details (.zip)" se case ki saari files + order sheet ek zip me milti hain; "SCANS" card par kai scan ho to "All N scans as one zip"; 2+ file wali chat line par "⬇ These N files as one zip". ORALAB me clinic ka STL "👁 View 3D" se ghuma kar dekh aur "Download" kar sakte hain.
Where in ORALZY: Lab side: ORALAB → Cases → Case Inbox → case kholo · Lab side: lab portal link / lab app → case → "All files + order details (.zip)" · Treatment → Lab → Lab Cases
Quick steps
- Clinic: order ke saath files "+ Add files" ya "💬 Chat" se bhejo
- Lab: case kholo aur "⬇ All files + order details (.zip)" dabao
- Sirf scans chahiye to SCANS card ka "All N scans as one zip"
- Sirf ek message ki files chahiye to us line ka "⬇ These N files as one zip"