ORALZY
FAQ

Windows app me USB document scanner se Aadhaar/report scan nahi ho raha?

ORALZY Windows app → ORALZY menu → "X-ray Bridge Settings…" → card "🖨️ Document scanner (Aadhaar / documents)" → "Find scanners" (list aaye) → "Test scan (JPG)" (preview dikhe). Scanner na mile to "No scanner found — check the scanner is ON and connected." — pehle Windows me driver aur USB/network connection theek karo.

Where in ORALZY: Setup → Integrations → Imaging Bridge (ORALINK) · Desktop: ORALZY Windows app → ORALZY menu → X-ray Bridge Settings… → 🖨️ Document scanner

Windows app document scanner (flatbed / feeder) ko patient register karte waqt Aadhaar scan aur patient chart ke X-ray/Scan me use karti hai. Test: "Find scanners" scanners ke naam dikhata hai; "Test scan (JPG)" se pehle kagaz glass par rakho — "✓ Scan received" aur photo aaye to sab theek. Na mile: USB cable/port badlo; Windows Settings → Bluetooth & devices → Printers & scanners me scanner dikhta hai ya nahi; na dikhe to company ka full driver lagao. Print+scan wali machine me kabhi sirf print driver hota hai — full package lagao. Koi doosri scanning app scanner pakde ho to band karo. Browser me ye card kaam nahi karta ("Scanner API is only available in the Windows desktop app.").

Quick steps

  1. ORALZY menu → "X-ray Bridge Settings…" kholo
  2. "🖨️ Document scanner" card me "Find scanners" dabao
  3. List me na aaye to Windows ke Printers & scanners aur driver check karo
  4. Kagaz glass par rakh kar "Test scan (JPG)" dabao

scannerusbdocumentaadhaarwindows appdrivertest scanflatbednetwork scanner