ORALZY
FAQ

Mobile app kholte hi turant band/crash ho jaati hai — kaise theek karu?

Pehle APK update karo (Settings me update message ya oralzy.com/downloads), phir phone restart. Na sudhre to Android Settings se ORALZY ka 'Clear cache' karo — 'Clear data' last option hai (dobara login lagega).

Where in ORALZY: oralzy.com/downloads / Android Settings → Apps → ORALZY → Storage

FIX (is order me, har step ke baad app khol kar dekho):

  1. APK UPDATE: Purani APK + naya OTA mismatch crash ki sabse aam wajah hai — oralzy.com/downloads se latest APK installo.
  2. PHONE RESTART: Aadhe crash yahin khatam ho jaate hain.
  3. CLEAR CACHE: Android Settings → Apps → ORALZY → Storage → 'Clear cache' — login SAFE rehta hai.
  4. STORAGE CHECK: Phone full ho to bhi app girti hai — 2-3 GB free karo.
  5. CLEAR DATA (last resort): Settings → Apps → ORALZY → Storage → 'Clear data' — app bilkul fresh ho jaayegi, LOGIN DOBARA karna padega.
  6. REINSTALL: Uninstall karke oralzy.com/downloads se fresh install.

TASSALLI

Aapka koi data phone me nahi, sab cloud me hai — clear data/reinstall se patient/billing kuch nahi jaata.

DHYAN

Crash hone par app ki report backend tak khud pahunchti hai — problem bani rahe to support ticket me phone model + kab crash hota hai likh do, fix jaldi hoga.

Quick steps

  1. Latest APK install karo (oralzy.com/downloads)
  2. Phone restart karo
  3. ORALZY ka 'Clear cache' karo — login safe hai
  4. Storage me 2-3 GB free karo
  5. Aakhri me 'Clear data' ya reinstall karo — dobara login lagega
  6. Problem rahe to support ticket me phone model likh kar bhejo

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