ORALZY
FAQ

Lab ka kaam late hota rehta hai, follow-up bhool jate hain — automatic reminder hai kya?

Haan — expected date nikalte hi roz subah 08:45 par ek 'chase lab' task apne aap ban jata hai (per case ek hi, duplicate nahi), aur lab ko bhi roz 10 baje pending cases ka WhatsApp reminder jata hai.

Where in ORALZY: Practice → Lab

ORALZY me lab follow-up ke liye do automatic engines hain:

  1. Aapke liye: jis case ki Expected Date nikal gayi aur kaam abhi tak Received nahi hua, uske liye roz subah 08:45 par ek patient-linked 'chase lab' task ban jata hai — 09:00 ki morning huddle se pehle board par dikh jata hai. Ek case ka EK hi task banta hai (case code se dedupe), roz naya nahi.

Ek case ke reminders band karne ho (jaise lab ne bol diya 'agle hafte aayega') to case par mute/pause kar do — remindersPaused hone par task nahi banega.

  1. Lab ke liye: roz 10:00 baje har lab ko uske saare pending cases ki list WhatsApp par jaati hai + lab app/portal ki chat me bhi automated nudge dikhta hai. Lab ko ye pasand na ho to vendor edit me 'daily reminder mute' kar sakte ho.

Dhyan rahe: ye sab tabhi chalega jab case par Expected Date bhari ho — bina date ke system ko 'late' ka pata hi nahi chalega.

Quick steps

  1. Har case par Expected Date zaroor bharo
  2. Roz subah huddle board par 'chase lab' tasks dekho
  3. Jis case ka pata chal gaya uske reminders mute karo
  4. Lab ke daily 10 baje WhatsApp reminder ko vendor edit me control karo

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