ORALZY
FAQ

Lab wale roz 10 baje ke WhatsApp reminder se pareshan hain — band kaise kare?

Roz 10:00 baje lab ko uske pending cases ka auto-WhatsApp jata hai — vendor edit me 'daily reminder mute' tick karo to hamesha ke liye band. Ek hi case ka reminder rokna ho to us case par mute karo.

Where in ORALZY: Practice → Lab → vendor Edit

Ye ORALZY ka daily lab nudge hai: roz subah 10:00 baje har lab ko uske abhi tak pending (sent/in-progress, ready nahi hue) cases ki list WhatsApp par jaati hai + lab app/portal ki chat me bhi automated message dikhta hai. Achhe lab ke liye ye useful hai, par jo lab roz khud update deta hai use spam lag sakta hai. Band karne ke 3 levels — jitna chahiye utna karo:

  1. Pura daily reminder us lab ke liye band: Practice → Lab → vendor Edit → 'daily reminder mute' tick karo. Hamesha ke liye band (dobara chalu bhi wahi se hoga).
  2. Sirf ek case ke reminders band: case par mute/pause karo — jaise lab ne bata diya 'ye wala agle mahine banega'.
  3. Dispatch wala WA bhi nahi chahiye: vendor edit me 'Auto-send WhatsApp to lab when a case is dispatched' untick karo — phir dispatch par bhi WA nahi jayega (linked lab ko app me to dikhega hi).

Dhyan rahe: reminder me hi lab ko reply-format (READY <code> waghera) yaad rehta hai — mute karne ke baad status updates ke liye lab ko app/portal use karna hoga ya aapko manually update karna padega. Mute soch samajh kar karo, sirf usi lab ka jo sach me roz communicate karta hai.

Quick steps

  1. Vendor Edit kholo
  2. 'Daily reminder mute' tick karke save karo
  3. Sirf ek case ka rokna ho to us case par mute karo
  4. Dispatch WA bhi band karna ho to notify-on-dispatch untick karo
  5. Mute ke baad status updates app/portal ya manual se lete raho

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