ORALZY
FAQ

Reception pe patient aane se chair tak ka flow app me kya hai (PT In, Engage, PT Out)?

Appointment ka status hi flow hai: Scheduled → "PT In" (patient aa gaya) → "Engage" (chair par) → "PT Out" (kaam khatam). Web: Today → Calendar me appointment par click → "Check in" → "Start" → "Complete"; ya Appointment List row ke "PT In" / "Engage" / "PT Out". Mobile: card tap → "Arrived" / "In Chair" / "Done". Check-In Queue se check-in / call-in / complete karne par bhi status apne aap badalta hai.

Where in ORALZY: Today → Calendar · Today → Calendar → Appointment List · Today → Mission Control → Check-In Queue · Mobile: Today → Calendar

"PT In" par check-in aur wait clock shuru hota hai (aane ke samay se), "Engage" par treatment start aur "PT Out" par end time — inhi se waiting aur chair time banta hai. Naya patient ho to pehle registration. Chair par doctor patient chart me treatment / note / Rx darj karta hai; bill aur payment patient chart se hote hain. Din ke ant tak jo appointment "Scheduled" hi pada rahe (aur us din check-in na hua ho), raat 10:30 baje app use no-show maan leta hai — isliye har aaye patient ka status zaroor badlo.

Quick steps

  1. Patient aaya: card → "Check in" (PT In)
  2. Chair par bulaya: "Start" (Engage)
  3. Treatment ke baad chart me kaam darj karo
  4. Patient gaya: "Complete" (PT Out)

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