ORALZY
FAQ

NC mil gayi — CAPA on the spot kaise likhu jo assessor accept kar le?

Formula: NC → root cause (5-why, system-level) → immediate correction → corrective action → preventive action → responsible + target date. CAPA register me entry karo aur status open→closed track karo.

Where in ORALZY: NABH → NABH Hub → Advanced → Daily Logs → Registers → CAPA

ACCEPTED CAPA KA FORMAT (assessor ke saamne hi likh sakte ho):

  1. NC statement — assessor ke shabdon me, number ke saath (NC-01, NC-02...).
  2. Root cause — 5-why lagao. KABHI 'staff negligence' mat likho — wo CAPA reject karwata hai. System-level likho: 'expiry-tracking schedule missing', 'induction me ye topic covered nahi'.
  3. Correction (immediate) — jo aaj hi kar diya (quarantine, replace, re-clean).
  4. Corrective action — system fix jo dobara hone se roke.
  5. Preventive action — same failure doosri jagah bhi check (horizontal deployment).
  6. Responsibility + target date.

APP ME

NABH Hub → Advanced → Daily Logs → Registers → CAPA register — har NC ki entry yahin banao. Incident-linked NCs ke liye incident record me rootCause, correctiveAction aur capaStatus fields hain — status open → investigating → action_taken → closed chalao.

EVIDENCE

close karte waqt photo proof attach karo (Smart Complete drawer me camera hai) — 'closed with evidence' hi assessor manta hai.

EDGE

multiple NCs mili to sab CAPA register me alag-alag entries — ek combined paragraph mat banao; tracking impossible ho jaati hai.

Quick steps

  1. NC ko number deke assessor ke shabdon me likho
  2. 5-why se system-level root cause nikalo (staff-blame nahi)
  3. Immediate correction aaj hi karke note karo
  4. Corrective + preventive action alag-alag likho
  5. Responsible person + target date do
  6. CAPA register me entry banao aur status closed tak track karo
  7. Closure par photo evidence attach karo

nccaparoot causecorrectivepreventiveregisterclosureevidenceauditnabh

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