ORALZY
FAQ

Galat patients merge ho gaye — undo karne par kya wapas milta hai?

Merge History tab me 72 ghante ke andar Undo kar sakte ho — source patient wapas ban jata hai, PAR move hue child records (bills, appointments) target par hi rehte hain. Poora split backup se hi hota hai.

Where in ORALZY: People → Patients → Find Duplicates → Merge History

People → Patients → Find Duplicates → 'Merge History' tab me last 50 merges dikhte hain — kisne, kab, kaun si files.

UNDO ke rules:

ISLIYE

merge se PEHLE preview dhyan se dekho, target sahi chuno — undo ka bharosa aadha hi hai.

EDGE CASE

dono files alag-alag REAL patients ki nikli (baap-beta same naam) — turant undo karo aur dono me phone number alag karo taaki dobara cluster na bane.

Quick steps

  1. Merge History tab kholo
  2. 72 ghante ke andar us merge par Undo dabao
  3. Samjho: move hue records target par hi rahenge
  4. Poora split chahiye to support se backup-restore ki baat karo
  5. Alag real patients hain to phone numbers alag karke dobara cluster banne se roko

mergeundohistory72hpatientrecordsbackuprestoresplit