ORALZY
FAQ

Galat bana gift card cancel ya delete kaise kare?

Gift Cards page par cancel / delete ka button nahi hai. Card bika par kisi bill par laga nahi: owner / admin buyer patient ke chart me us gift card wali receipt (note "Gift card GC-…") par "🗑 Void" dabaye — receipt void hote hi card apne aap band (cancelled, balance ₹0) ho jaata hai. Card kisi bill par lag chuka ho to sale void nahi hoti — ORALZY support se baat karo.

Where in ORALZY: Billing → Bills → Offers → Gift Cards · Patient Care → Patients → Patient List · Patient chart → Visits → Payments Received → "🗑 Void"

Void ke liye us din ka Day End khula hona chahiye, aur clinic ne Action Guard lagaya ho to PIN maangta hai. Card bill par lag chuka ho to void par "This gift card was already used on a bill — refund its unused balance instead of voiding the sale." aata hai; bache balance ka refund abhi screen se nahi hota. Receptionist sirf bech aur redeem kar sakti hai. List me "cancelled" filter se band card dikhte hain.

Quick steps

  1. Gift Cards list me card ka code aur buyer dekho
  2. Buyer patient ka chart kholo → Visits me us din ki receipt (note: Gift card GC-…)
  3. Owner / admin "🗑 Void" dabaye aur confirm kare
  4. Gift Cards list me card cancelled dikhega

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