RGHS patient ko general rate se bill ban gaya — scheme rate kaise lagwau?

SAMJHO

ORALZY me ek hi Treatment Type me do rates hote hain — general price aur RGHS/scheme rate. Billing patient ke profile ki 'scheme' field dekh kar rate uthata hai: RGHS patient → RGHS rate; RGHS rate blank/0 ho → general rate fallback.

CHECK karo (galat rate ki 2 hi wajah hoti hain):

1. Patient ke profile me scheme 'General' padi hai — registration ke waqt RGHS select nahi hua.
2. Us Treatment Type me RGHS rate bhara hi nahi — isliye fallback me general rate lag gaya.

FIX

• Patient edit karke scheme = RGHS set karo — aage ke saare bills scheme rate se banenge.
• Setup → Treatment Types me us treatment ka RGHS rate bharo.
• Jo galat bill ban chuka: same-day ho to kholkar rate theek karo; ya delete (Staff PIN → 30-din Recycle Bin) karke sahi scheme se naya banao.

EDGE

RGHS patient pe kuch procedures ke liye claim-photo protocol bhi trigger hota hai — scheme sahi hone par hi ye checklist chalti hai, isliye scheme fix karna sirf rate ka nahi, claim ka bhi mamla hai.

PREVENTION

Registration ke waqt hi scheme puchna SOP banao — 'RGHS card hai kya?' pehla sawaal.