Upar har status ki ginti aur "🟢 Live — last checked with Meta <time>" line. Jo templates pehle se Meta par bane the (WhatsApp Manager ya purane software se) wo "Already on Meta" hisse me Meta ke apne status (APPROVED / PENDING / REJECTED…) ke saath dikhte hain. Meta ne PAUSED ya DISABLED kiya ho to app me "Rejected" dikhta hai. Mobile app me status chhote shabdon me (pending / approved…) dikhta hai par mobile khud Meta se nahi poochta — taaza status ke liye web page kholo. Jab tak ORALZY me "Approved ✓" nahi, template WhatsApp Campaigns me nahi dikhta. ORALZY ke common number wale templates is page par nahi aate — unke liye support se poochho.
WhatsApp template approve hua ya nahi?
Patient Connect → WhatsApp → WhatsApp Templates — har card par status: Draft (Meta ko nahi gaya), "Meta reviewing" (Meta dekh raha), "Approved ✓" (use ho sakta hai) ya "Rejected" (card par "Reason:"). Web page khula ho to status Meta se khud aata hai aur faisla aate hi alert; turant dekhna ho to "🔄 Refresh status". Meta aam taur par kuch minute me, kabhi 24 ghante tak leta hai.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Templates · Mobile: Patient Connect → WhatsApp → WhatsApp Templates
Quick steps
- Patient Connect → WhatsApp → WhatsApp Templates kholo
- Card ka status padho — Draft / Meta reviewing / Approved ✓ / Rejected
- Taaza status ke liye "🔄 Refresh status" dabao
- Rejected ho to "Reason:" padh kar "✏️ Edit" → "📤 Save + send to Meta"