ORALZY
FAQ

'Day is closed' error — purani date par bill/payment nahi ban raha, kya karu?

Us din ka day-end closure ho chuka hai isliye wo din lock hai. Day-end reopen karo, ya Settings → Clinic me 'Back-dated entry' toggle on karke entry dalo.

Where in ORALZY: Day End (reopen); Settings → Clinic → Back-dated entry toggle

Cash ke hisab ki suraksha ke liye jis din ka day-end closing ho chuka hai us din par nayi entries lock rehti hain — server 'Day is closed. Reopen the day-end closure first' error deta hai. FIX (do raste):

  1. Us din ka day-end closure REOPEN karo (Day End section me, authorised user) → entry dalo → day dobara close karo. Hisab-kitab ke liye ye saaf tarika hai.
  2. Ya Settings → Clinic me 'Back-dated entry' toggle ON karo → purani date ki entry dalo → kaam hote hi toggle wapas OFF (hamesha on rakhna galat entries ka darwaza kholta hai).

CHECK

entry ki date sahi dali hai na? AAJ ki entry par ye error aaye to matlab aaj ka day open hi nahi hua — pehle day open karo.

PREVENT

din ka closing tabhi karo jab saari entries ho chuki hon; back-dated toggle by-default off rakho.

Quick steps

  1. Error dhyan se padho — kaunsi date lock hai
  2. Us din ka day-end closure reopen karo
  3. Entry dal kar day dobara close karo
  4. Ya Back-dated entry toggle on karke entry dalo
  5. Kaam ke baad toggle wapas off karo

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