Patti wahi sawaal poochti hai jo bhejte waqt lagte hain, usi kram me: "Messaging emergency stop" (ORALZY ka server switch โ โ ho to OTP chhod kar har message rukta hai; clinic ise nahi khol sakti, ORALZY support se baat karo); "WhatsApp number" (clinic ka apna joda number ya ORALZY ka common number); "Common number open to all clinics" aur "Clinic's own choice" (sirf jab apna number juda na ho) โ "Clinic's own choice" โ matlab Setup โ Settings โ Billing โ Bill Settings (GST, UPI, bank) me "WhatsApp number" par apna number chuna hai par number juda nahi: ORALZY central number chuno ya apna number jodo; "WhatsApp balance" (balance ek message ke rate se kam ho to WhatsApp ki jagah SMS โ recharge karo); "Today's limit" (common number par aaj ki ginti "Today N / M messages.", kal apne aap reset). โ ke neeche "โ" line me fix likha hota hai โ jis line me Super Admin ya server likha ho wo kaam ORALZY support se karwana hoga. Neeche "Number: clinic's own" ya "ORALZY common" batata hai kis number se message jaayega. "Connected" card sirf number zinda hai ye batata hai; message ja rahe hain ya nahi ye patti batati hai. "Could not read the status" aaye to page refresh karo. Mobile: WhatsApp Business screen par wahi patti โ tap karke kholo, neeche kheench kar refresh.
WhatsApp chalu hai ya nahi kaise pata?
Patient Connect โ WhatsApp kholo โ sabse upar ek patti: ๐ข "WhatsApp is on โ messages are going out.", ๐ก "WhatsApp is on, but the balance is used up โ messages are going by SMS.", ๐ด "WhatsApp is off โ messages are not going out." (Hinglish me "WhatsApp chalu hai โ message ja rahe hain." jaisa). "Full check" ("Poori jaanch") dabao โ har rok โ / โ ke saath dikhti hai; kuch badalne ke baad "Check again" ("Dobara check").
Where in ORALZY: Patient Connect โ WhatsApp ยท Mobile: Patient Connect โ WhatsApp
Quick steps
- Patient Connect โ WhatsApp kholo
- Upar patti ka rang aur line padho (๐ข / ๐ก / ๐ด)
- "Full check" dabao โ โ wali row aur uski "โ" line padho
- Clinic ka kaam karo (recharge, "WhatsApp number" setting); emergency stop / common number ke liye ORALZY support
- "Check again" dabakar dekho ki patti hari hui