Row me material, tooth, shade, lab, fitted date aur warranty months / valid-till hote hain. Warranty months Treatment Type ke 🛡 Warranty template se, warna lab ki apni policy se, warna kaam ke naam se milte template se aate hain; kahin se na milein to "⚠ No warranty set" aata hai aur card nahi banta — Setup → Settings → Clinical → Warranty Templates me link karo. Lab case "Delivered" hote hi fitted date usi din ki ho jaati hai aur warranty wahin se ginti hai. "🔗 View card" se card dekho, "Void" se warranty radd karo, purana kaam "+ Add (past work)" se jodo. Lab case received par patient ko sirf "…ready ho gaya hai! Fitting ke liye…" wala message jaata hai, warranty card nahi. ORALZY ke shared WhatsApp number par card ka message tabhi jaata hai jab patient ne pichhle 24 ghante me clinic ko message kiya ho. Expiry se 35 din ke andar ek baar free check-up reminder tabhi jaata hai jab Setup → Settings → Auto Messages → Patient Messages (on/off) me "Prosthesis warranty expiry — free check-up reminder" ON ho (default OFF).
Crown lab se aane ke baad patient ko warranty card kaise milta hai?
Crown / bridge / denture ka lab case "Received" mark hote hi (ya bina lab wale prosthetic treatment ke Mark Done par) patient chart → Sections → ⋯ More → "Prosthesis" me registry row apne aap banti hai, aur warranty bhi — agar months mil jaayein. Card patient ko apne aap NAHI jaata — staff us row par "💬 WhatsApp card" dabaye, tab patient ko card ka link milta hai ("✓ Warranty card sent").
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Sections → ⋯ More → Clinical → Prosthesis · Setup → Settings → Clinical → Warranty Templates · Setup → Settings → Auto Messages → Patient Messages (on/off) · Mobile: Patient detail → More → Prosthesis
Quick steps
- Lab case aate hi use "Received" mark karo
- Patient chart → Sections → "⋯ More" → "Prosthesis" me nayi row aur warranty months / valid-till dekho
- "💬 WhatsApp card" dabao — "✓ Warranty card sent" aaye to patient ko link gaya
- Patient ko lagane par lab case "Delivered" karo — warranty usi din se gini jaati hai