Patient ke do alag patient-level note section hain. 🔒 Internal Notes (web: chart ki left sidebar; mobile: Profile tab) = STAFF-ONLY: print nahi hote, kisi patient-facing jagah nahi jaate, aur role se bandhe hain — owner, admin, doctor, receptionist padh / likh sakte hain, assistant / staff / auditor ko dikhte hi nahi, delete sirf owner / admin. General Notes (web: Tooth Chart → "Other notes" tab; mobile: More → Notes) = case sheet ke Smart template print me chhapte hain; koi bhi staff likh sakta hai, delete owner / admin. Matlab: "patient payment me jhagda karta hai" jaisi baat Internal me; observation / "referred by" jaisi baat General me. Galat section me likhi internal baat printed case sheet ke saath patient ke haath pahunch sakti hai.
Internal note aur clinical/general note me kya farak hai — patient ko kaun dikhta hai?
🔒 Internal Notes sirf staff ke liye hain — case sheet par kabhi print nahi hote, patient portal / WhatsApp par kabhi nahi jaate, aur sirf owner / admin / doctor / receptionist dekh sakte hain. General Notes file ka note hain aur case sheet ke saath print hote hain; inhe koi bhi staff likh sakta hai.
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → sidebar → Internal Notes · Patient chart → Sections → Tooth Chart → Other notes · Mobile: patient screen → Profile / More → Notes
Quick steps
- Staff ke liye baat: chart sidebar → 🔒 Internal Notes → +
- File / case sheet wali baat: Sections → Tooth Chart → "Other notes" → General Notes → "+ Add"
- Print se pehle case sheet ek baar dekh lo ki kya chhap raha hai