ORALZY
FAQ

Visit ka clinical note galti se delete kar diya, kya data hamesha ke liye gaya?

Nahi β€” ye soft delete hai: Visits me card ke "● Clinical Note" β‹― β†’ "πŸ—‘οΈ Delete" β†’ "Remove clinical note" me "Remove" dabane par note sirf Visits timeline se chhupta hai, record mitta nahi. Confirm khud kehta hai: "Remove this visit's clinical note? (data is not deleted, only hidden from the timeline)".

Where in ORALZY: Patient Care β†’ Patients β†’ Patient List Β· Patient chart β†’ Sections β†’ Visits β†’ "● Clinical Note" β‹― β†’ "πŸ—‘οΈ Delete" Β· Setup β†’ Settings β†’ Clinical β†’ Treatment Order (Clinical Note first)

Note ka status cancelled ho jaata hai aur Visits me nahi dikhta. Dhyan: hataya hua note abhi bhi case sheet print me aa sakta hai, isliye galat text ho to delete se pehle "✏️ Edit" se sudhaar do. Wapas laane ka button chart me nahi hai β€” aaj ka note galti se hataya ho to "πŸ“‹ Visit note" se dobara likh do (ye sirf aaj ke din ka note likhta hai); purane din ka zaroori / medico-legal record ho to ORALZY support se restore karwao. Note hataana sirf doctor / admin / owner kar sakte hain (doosre login par "Forbidden: insufficient role"). Bill bana case sheet nahi hatta: "Cannot cancel a billed case sheet". Setup β†’ Settings β†’ Clinical β†’ Treatment Order (Clinical Note first) chalu ho aur us visit par treatment abhi bhi ho to delete ruk jaata hai β€” error kehta hai pehle treatment hatao (done treatment ho to pehle uska bill). Tooth Chart β†’ Other notes ka πŸ—‘ alag hai β€” wo asli delete hai aur sirf owner / admin.

Quick steps

  1. Ghabrao mat β€” data mita nahi, sirf timeline se chhupa hai
  2. Galat text ho to Delete se pehle "✏️ Edit" karke sudhaaro
  3. Aaj ka note galti se hata to "πŸ“‹ Visit note" se dobara likho
  4. Purane din ka zaroori record ho to ORALZY support se restore karwao

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