ORALZY
FAQ

Visit note me purani date daali par save hote hi aaj ki date ho gayi — kyun?

Server ne date ko aaj par clamp kar diya kyunki 'Back-dated entry' toggle OFF hai. Settings → Clinic me use ON karo, phir date change save hogi.

Where in ORALZY: Setup → Settings → Clinic → Clinic Settings → Back-dated entry

Ye by-design hai: purani date me entry (visit notes, done date, bills) tabhi allowed hai jab tenant ka 'Back-dated entry' toggle ON ho — warna server chupchaap date ko AAJ par clamp kar deta hai aur app batata hai: 'Date aaj hi rahi — back-date ke liye Settings → Clinic → Clinic Settings me "Back-dated entry" ON karo.'

FIX

  1. Settings → Clinic → Clinic Settings me 'Back-dated entry' ON karo (owner-level setting hai).
  2. Wapas patient me aao — Visit Timeline ke Clinical Note par ⋯ → Edit → Visit date badlo → Save. Ab date tikegi.
  3. Done treatment ki back-date: toggle ON hone par hi Complete drawer me 'Done date' field dikhta hai — mark done karte waqt purani date chuno.

DHYAN

server har save par toggle fresh check karta hai — client cache ka bharosa nahi, isliye toggle ON karne ke turant baad hi kaam karega.

AAGE SE

kaam khatam hone par toggle wapas OFF karna acchi practice hai — roz back-dating khuli rakhna audit-risk hai. Future date kabhi allowed nahi hai (date-picker aaj tak hi jata hai).

Quick steps

  1. Settings → Clinic me Back-dated entry ON karo
  2. Visit note par ⋯ → Edit → Visit date badlo → Save
  3. Done treatment ki purani date Complete drawer ke Done date field se do
  4. Kaam ke baad toggle wapas OFF kar do

backdatedateclampvisitnotesettingstogglepuranientry

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