Ye dono ORALAB (lab-side product) ke owner tools hain — clinic account me nahi, lab account me dikhte hain.
📊 Load Board (ORALAB → Production → Load Board):
- Per-technician load: har technician par kitne open cases, kitne overdue, stage-wise split — kaun overloaded hai turant dikhta hai.
- Per-stage WIP view: kis production stage par cases atke hain (bottleneck).
- Due buckets: overdue / today / next 3 days / later / no-date.
- Unassigned + blocked cases ki alag list — jo kaam kisi ko assign hi nahi hua.
📉 Remake Analytics (ORALAB → Insights → Remake Analytics):
- Monthly remake trend.
- Breakdown by client (kaunsi clinic ke sabse zyada remake), by product, by technician.
- Defect Pareto — sabse common defect types.
- Fault & cost-bearer split with estimated cost impact — remake ka paisa kis par pada.
- Clinic-reported vs internal QC remakes alag-alag.
- Period filter (default 90 din).
Dono paid tier features hain — lab-free plan par upgrade wall dikhta hai (lab-pro / lab-enterprise chahiye).
Mobile app me bhi dono screens hain (lab login par Load Board + Remake Analytics mobile views). Clinic-side doctor ko iska counterpart 'Vendor Performance' tab aur Reports → Inv & Lab → Lab Vendors scorecard me milta hai.