AI Voice Receptionist ek Gemini + Sarvam STT/TTS powered phone agent hai jo clinic band ho ya aap busy ho tab patient ki call khud handle karta hai.
Prerequisite: Practice → Marketing → Telephony → VoIP tab me Exotel/Knowlarity credentials save karo — bina VoIP ke AI Voice toggle disabled rehta hai.
Kahan hai: Telephony hub → 'AI Voice Receptionist' tab. 4 internal tabs:
- 📊 Dashboard — aaj ki calls, success rate, top intents
- 🛰 Live Monitor — chal rahi calls ka live transcript; 'Barge-in / Transfer' se call turant apne phone par le sakte ho
- 📜 History — saari AI sessions + poora transcript
- ⚙️ Settings — enable toggle, language (Auto Hindi/Hinglish/English), Sarvam voice (Meera, Arvind, etc.), max turns (default 8), daily call cap (default 100), business hours hint, owner transfer number, SMS/WhatsApp confirmation toggles, 'Forward to owner when closed'
Kya kar sakta hai: naya appointment book, reschedule, cancel; jawab na de paye to owner ko transfer; call ke baad patient ko SMS/WhatsApp confirmation. Har call session AI credits meter se guarded hai taaki koi runaway call aapka pool na khali kare, aur daily cap se calls limit hoti hain.
Mobile app me 'AI Voice Calls' screen hai — Live (🎙 Take over ke saath), Recent transcripts aur Stats.